Terms of Service

This website is operated by RATISKIN™. Throughout the site, the terms “we,” “us,” and “our” refer to RATISKIN™. By accessing our website and/or purchasing products from us, you engage in our “Service” and agree to abide by the terms and conditions stated here, including any additional terms and policies referenced or linked within this document (collectively, the “Terms of Service” or “Terms”).

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content. Please read these Terms carefully before accessing or using our website. By using our site, you agree to be bound by these Terms. If you do not agree, you may not access the site or use any of our services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to modify or replace any part of these Terms by posting updates on our website. Your continued use of the website after any such updates constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e‑commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence or have given us your consent to allow any of your minor dependents to use this site.

You must not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using our Service. Transmitting any worms, viruses, or malicious code is strictly prohibited. A breach of any of these Terms will result in immediate termination of your access to the Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted over various networks and may involve changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

Headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon solely for decision‑making without consulting more accurate, complete, or timely sources. Any reliance on the material on this site is at your own risk.

This site may contain historical information that is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any part of the Service at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case‑by‑case basis. We also reserve the right to limit quantities of any products or services that we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card details, so that we can complete your transactions and contact you as needed.

Section 7 – Optional Tools

We may provide you with access to third‑party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third‑party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you understand and approve the terms provided by the relevant third‑party provider(s).

Section 8 – Third‑Party Links

Certain content, products, and services available through our Service may include materials from third parties.

Third‑party links on this site may direct you to third‑party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or have any liability for third‑party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, or content from third‑party websites. Please review the policies and practices of third parties carefully before you engage in any transaction. Complaints or questions regarding third‑party products should be directed to the third party.

Section 9 – User Comments, Feedback, and Other Submissions

If you send submissions (e.g., contest entries, creative ideas, suggestions, or feedback), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, or otherwise use them. We are under no obligation to maintain comments in confidence, pay compensation, or respond.

We may, but are not obligated to, monitor, edit, or remove content that we determine violates any party’s rights or these Terms.

You agree that your comments will not violate any third‑party rights and will not contain unlawful, abusive, or obscene material. You must not use a false email address or mislead us as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 12 – Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose;

  • To solicit others to perform or participate in unlawful acts;

  • To violate any international, federal, or local regulations;

  • To infringe upon or violate our intellectual property rights or the rights of others;

  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;

  • To submit false or misleading information;

  • To upload or transmit malicious code;

  • To collect personal information of others without consent;

  • For any obscene or immoral purpose; or

  • To interfere with or circumvent the security features of the Service.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error‑free. You agree that your use of the Service is at your sole risk.

The Service and all products delivered to you are provided “as is” and “as available,” without any warranty, express or implied, including implied warranties of merchantability or fitness for a particular purpose.

In no case shall RATISKIN™, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, or damages of any kind arising from your use of our Service or any products procured through it. In jurisdictions that do not allow limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless RATISKIN™, its affiliates, partners, officers, directors, agents, contractors, licensors, and employees from any claim or demand arising out of your breach of these Terms or violation of any law or rights of a third party.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

Section 16 – Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms by notifying us when you no longer use our Services. We may terminate this agreement at any time if you fail to comply with any term or provision herein.

Section 17 – Entire Agreement

These Terms, along with any policies or operating rules posted by us on this site, constitute the entire agreement between you and us and govern your use of the Service.

Section 18 – Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Australia.

Contact Information
Questions about the Terms of Service should be sent to us at support@ratiskin.com.